Visual Adjectives will never sell or share any of our reader or customer contact information. It is important for readers to know what information we do collect, and what we do with it.
Commitment to Data Security
We store all files uploaded for author services (example, manuscripts), personal information (example, email addresses), and project information (example, book titles) on a secure server and restrict access to only the professionals contracted to work on your project and key Visual Adjectives personnel. Contracted professionals are required to sign non-disclosure agreements prior to working on any Visual Adjectives projects.
When you visit the site, we collect basic information that does not identify individual users, including the pages visited. We then aggregate this information with thousands of other pieces of information to improve our site and make your time on the site as valuable and efficient as possible.
We will not rent or sell your name, email address or personal information to any third party without your permission. However, we must cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer. We do reserve the right to send emails on behalf of our partners and affiliates.
The amount and type of information that Visual Adjectives LLC gathers and stores depends on the nature of the interaction. To provide an optimal user experience, Visual Adjectives LLC may need to securely pass user information to affiliated third-party organizations (example, Facebook). Visual Adjectives LLC thoroughly vets each and every affiliated organization’s privacy policies to ensure they comply with the same high standards as Visual Adjectives LLC.
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific requests. This information is only used to fulfill your specific requests, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
When you order subscriptions, products, or services, we need to know your name, email address, shipping address, billing address, phone number, and credit card number with expiration date. This allows us to process and fulfill your order and to notify you of your order status. We do not store your credit card information in our database and have no access to it after processing your subscription. We ask for your phone number in the event that our customer service representatives or delivery services need to contact you about your order.
General Information Collected
In most cases, we only collect as much information as necessary to address your query. Any requested information is only used to address your question or concern, and is not stored or added to any marketing list for other use.
In some cases, your emails may be shared internally with Visual Adjectives staff and contractors. All staff and contractors are obliged to follow the same policy and are not permitted to sell or trade information.
In some cases, we may need to share some of your information with our business partners in order to complete a service or answer a query. Examples include providing your mailing address to our printer in order to mail out copies of print material, providing contact information to Amazon.com to issue a gift certificate, or sharing contact information with host sites to schedule a virtual book tour. Information shared is limited to only what is necessary to complete the transaction or answer your request.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Changing Your Information
If at any time you would like to change any information in your account, just click the My Account link. Here you can update your password, contact information, and email preferences. Be sure to click the Submit button at the bottom when you have updated your account.
To remove your name from our email list, please click on the link located at the bottom of each email or edit your email option in your account.
If you would like to delete your personally identifying information from Visual Adjectives LLC, you may do so by emailing the request to firstname.lastname@example.org. Without the request of deletion, you give Visual Adjectives LLC explicit consent to retain your personally identifying data indefinitely.
In Regards to Spam and Fraud Attempts
Authors, Artists, and Contractors
Newsletter subscribers are only emailed once a newsletter is made available. Subscribers will receive a PDF of our newsletter. Subscribers will receive no other communication from us unless they initiate contact that requires a response, such as to answer a question or to conduct other business.
Visual Adjectives has a presence at a variety of social networking and media sites. Our readers should familiarize themselves with the privacy policies of such sites. While we treat any private messages or communication through such sites with the same care as messages sent to us directly via email, readers should be aware that each site has its own policies and that we have no control over those policies.
Public Discussions, Private Information
We may at times quote or reference correspondence we receive in the public sphere, such as in blog posts or articles we publish. Such references are for example only and will never include personally identifiable information. Examples of such references include adding your question to our FAQs list, referencing a point made in an email during a discussion about the writing craft, or citing a game mechanic loophole in an article.
Please note that, in reference to unsolicited “business opportunities,” (see above section regarding SPAM), we may publicly identify companies that contact us in order to get further information regarding the company.
There may be situations where we are required to disclosure certain information to government agencies. Some examples include reporting income to the IRS or complying with a warrant. In such situations, we will strive to release only as much information as is legally required.
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
Privacy Contact Information
By Phone: 561.809.3834
We reserve the right to make changes to this policy. Any changes to this policy will be posted.